AI receptionist for roofing companies
Serlo answers roofing calls 24/7, captures storm damage details, and routes urgent leak situations to the right next step.
Common Calls
Top reasons customers call
- •Storm damage
- •Active roof leak
- •Missing shingles
- •New roof estimate
- •Repair follow-up
- •Insurance-related questions
Intake
What Serlo captures
- •Is the leak active right now?
- •Residential or commercial?
- •Service address
- •Best time for inspection
- •Photos available (optional)
- •Best callback number
Emergencies
Emergency routing examples
- •Active interior leak
- •Severe storm damage with exposure
Example
Example call snippet
Caller:
We have water coming through the ceiling after the storm.
Serlo:
Thanks. Is the leak active right now?
Caller:
Yes.
Serlo:
Understood. I'm going to route this as urgent and notify the on-call contact. What's the service address?
FAQ
Common questions
Can Serlo handle estimate requests?
Yes. Serlo can capture job details and create a request for your team to schedule an inspection.
Can Serlo route storm leak emergencies?
Yes. Urgent calls can route to on-call immediately.
Can Serlo send a booking link for inspections?
Yes, if that workflow is enabled.
Capture more roofing leads
Join early access and configure your roofing intake flow.