Booking links & appointment requests for home services
Some callers want to book online. Others need your office to confirm. Serlo supports both—sending booking links when it fits, or creating appointment requests your team can act on.
Scheduling intent gets lost
A caller wants to schedule an estimate, but your office is closed. They leave a voicemail—maybe with a preferred time, maybe not.
The next morning, your team is guessing at availability and playing phone tag. The caller may have already booked with someone else.
Serlo captures scheduling intent—your team confirms
No false confirmations. No missed details. Just clean handoffs.
Caller expresses scheduling intent
"I'd like to schedule an estimate" or "Can I book a service call?"
Serlo captures details
Service type, address, preferred days/times, and contact info.
Option A: Send booking link
If you use an online scheduler, Serlo texts the caller your booking link.
Option B: Create appointment request
If you prefer to confirm manually, Serlo sends a structured request to your office for follow-up.
Benefits for your team
No false confirmations
Serlo never tells a caller they're booked unless you've confirmed it.
Flexible workflow
Send booking links, create requests for your office, or both—your choice.
Faster conversions
Callers who want to book can do it immediately via your link.
What a scheduling call looks like
Common questions
Does Serlo book appointments directly?
No. Serlo captures appointment details and can send your booking link. Your team—or your scheduler—confirms the final slot.
What if I don't have online booking?
No problem. Serlo creates a structured appointment request and sends it to your office for follow-up.
Can Serlo integrate with my calendar?
Serlo can send your existing booking link by text. Deeper integrations are on the roadmap.
Capture scheduling intent—your way
Join early access and set up booking links or appointment requests for your team.